Privacy policy

This Privacy Policy describes how Liu Love Clothing (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit, browse, make a purchase from, or otherwise interact with liuloveclothing.com (the “Site”).

By using our Site, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use our Site, and information needed to process and fulfill your orders.

Device & Site Usage Information

When you visit our Site, we may automatically collect certain information about your device and how you interact with the Site.

Examples of information collected may include:

Web browser type and version
IP address
Time zone
Cookie information
Pages, products, or search terms viewed
How you interact with the Site

Purpose of collection: We use this information to load the Site properly, improve our customer experience, analyze Site usage, and help protect the Site from fraud or misuse.

Order Information

When you make or attempt to make a purchase through the Site, we collect information necessary to process your order.

Examples of information collected may include:

Name
Billing address
Shipping address
Email address
Phone number
Order details
Payment-related information processed through our checkout and payment providers

Purpose of collection: We use this information to process payments, fulfill orders, arrange shipping, provide order confirmations, communicate with you, screen orders for potential risk or fraud, and provide customer support.

Customer Support Information

If you contact us for customer support, we may collect information you provide in your message.

Examples of information collected may include:

Name
Email address
Order number
Photos or descriptions related to your order issue
Any other information you choose to provide

Purpose of collection: We use this information to respond to your inquiry, assist with your order, process returns or exchanges when applicable, and improve our customer service.

How We Use Personal Information

We use your personal information to provide our products and services, including to:

Process and fulfill orders
Accept payments
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer service requests
Screen orders for fraud or security concerns
Improve our Site, products, and services
Provide marketing communications, when permitted
Show relevant advertisements, where applicable

Sharing Personal Information

We share personal information with service providers that help us operate our business and provide our services. For example, we use Shopify to power our online store. You can read more about how Shopify uses personal information here: https://www.shopify.com/legal/privacy.

We may also share personal information with service providers that assist with payment processing, shipping, fulfillment, analytics, marketing, customer support, fraud prevention, and other business operations.

We may share personal information if required to comply with applicable laws and regulations, respond to lawful requests, protect our rights, or prevent fraud or misuse of our Site.

Advertising & Analytics

We may use analytics and advertising tools to understand how customers use our Site and to provide marketing or advertisements that may be relevant to you.

These tools may use cookies, pixels, tags, or similar technologies to collect information about your use of the Site, your purchases, and your interactions with ads.

You may opt out of certain targeted advertising through the following links:

You may also opt out of some targeted advertising services through the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.

Cookies

Cookies are small files that are downloaded to your computer or device when you visit our Site. We use cookies and similar technologies to help the Site function, remember your preferences, understand how customers use the Site, support checkout, and provide marketing or advertising where applicable.

You can control or disable cookies through your browser settings. Please note that blocking or removing cookies may affect your browsing experience and some parts of the Site may not function properly.

Do Not Track

Please note that because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can request deletion of that information.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or portability of your personal information.

If you would like to exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have the right to know what personal information we collect, use, disclose, or share; request deletion or correction of personal information; and opt out of certain sharing of personal information for targeted advertising, where applicable.

To submit a privacy request, please contact us using the information below.

European Economic Area, United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, you may have certain rights under applicable data protection laws, including the right to access, correct, update, delete, or transfer your personal information, and to object to or restrict certain processing.

Your personal information may be transferred outside of your country or region, including to the United States and Canada, where our service providers operate.

Data Retention

When you place an order through the Site, we retain your personal information for our records unless and until you ask us to delete this information, subject to legal, tax, accounting, fraud prevention, or business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

For more information about our privacy practices, questions, or requests, please contact us by email at liuloveclothing@gmail.com or by mail at:

Liu Love Clothing
P.O. Box 482206
Kaunakakai, HI 96748
United States

Last updated: July 2026